This Privacy Policy describes how STELLA & GRACE ELEGANCE (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, or use our services.
By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted here with a revised “Last updated” date. Your continued use of our website means you accept those updates.
We collect personal information necessary to provide and improve our services, including:
Contact details: name, email address, phone number, shipping and billing address
Order details: products purchased, payment confirmation, delivery status
Account information: username and password (if you create an account)
Shopping activity: items viewed, added to cart, or saved to wishlist
Customer support data: messages or details shared when contacting us
We may also automatically collect technical data such as your IP address, browser type, device information, and website interactions through cookies or similar tracking technologies.
We use your personal data to:
Process and fulfill orders (including payments, shipping, and returns)
Provide customer support and respond to inquiries
Send marketing communications (optional; you can unsubscribe anytime)
Prevent fraud and enhance security
Improve our services, website, and customer experience
We use cookies to enhance your browsing experience, remember preferences, and analyze website performance.
Some cookies may be set by third parties such as Shopify, Google Analytics, or advertising partners.
You can disable cookies through your browser settings, but some parts of the website may not function properly.
We do not sell your personal data.
However, we may share your information with trusted third parties, including:
Service providers: payment processors, shipping carriers, IT and analytics providers
Business partners: Shopify, email marketing services, advertising platforms
Legal authorities: when required by law or to protect our legal rights
All partners are required to safeguard your data and use it only for legitimate purposes.
If you post product reviews, photos, or comments, this information may be publicly visible. Avoid sharing sensitive personal information in public content.
Our website and services are not intended for children under 16 years old.
We do not knowingly collect personal data from minors. If you believe a child has shared personal information with us, please contact us to request deletion.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
While no online system is 100% secure, we partner with reputable providers (such as Shopify) to safeguard your data.
We retain your information only for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
Depending on your location, you may have the right to:
Access and receive a copy of your data
Request correction or deletion
Withdraw consent for marketing communications
Object to or restrict certain data processing
Request data portability
To exercise these rights, contact us using the details below. We may need to verify your identity before completing your request.
Your information may be transferred and processed outside your country of residence, including in the United States, Canada, or the European Union.
Where applicable, we rely on appropriate legal mechanisms (such as Standard Contractual Clauses) to ensure adequate protection.
If you are a California resident, you have the right to:
Request information about categories of data collected
Request deletion of your personal information
Opt out of data sharing for advertising purposes
We do not sell personal data. To submit a CCPA-related request, email us at support@stellaandgrace.com.
If you have concerns about how we handle your personal data, please contact us first.
If you remain unsatisfied, you may contact your local data protection authority or file a complaint under applicable law.
📧 stellaandgraceelegance@gmail.com
🕘 Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
📍 STELLA & GRACE ELEGANCE – United States
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That way your store’s legal pages will be 100% ready for launch.
