Terms of service

Terms of Service

 


 

1) Acceptance of Terms

 


This website is operated by STELLA & GRACE ELEGANCE (“we,” “us,” “our”). By accessing the site, creating an account, and/or purchasing from us, you agree to be bound by these Terms of Service (“Terms”) and our other policies referenced here (including our Privacy Policy and Return Policy). If you do not agree, do not use our website or services.


 

2) Changes to the Terms

 


We may update these Terms at any time by posting a revised version on this page. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.


 

3) Shopify Hosting

 


Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.


 

4) Eligibility & Account

 


You must be at least the age of majority in your state or province to use the site. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


 

5) Orders, Acceptance & Cancellation

 


All orders are offers to purchase subject to our acceptance. We may refuse or cancel any order for any reason (e.g., suspected fraud, pricing/stock errors). Due to our automated fulfillment, orders cannot be canceled once placed. Please verify all details before checkout.


 

6) Pricing, Taxes & Availability

 


Prices are shown in U.S. dollars and may change without notice. We reserve the right to correct pricing or availability errors. You are responsible for applicable taxes, duties, and import fees (where relevant).


 

7) Payment

 


You authorize us (and our payment processors) to charge your selected payment method for your order total, including taxes, shipping, and any applicable fees. You agree to provide accurate billing information and to promptly update it as needed.


 

8) Shipping, Risk of Loss & Delivery

 


We ship to the address you provide at checkout. Title and risk of loss pass to you upon our delivery to the carrier. Delivery dates are estimates only and not guaranteed. Please review our Shipping Policy for carriers, timeframes, and lost/damaged package procedures.


 

9) Returns & Exchanges

 


Returns are governed by our Return Policy. Unless an item is defective or incorrect, the customer is responsible for return shipping costs. Items must meet the stated return conditions.


 

10) Product Information & Accuracy

 


We strive for accurate product descriptions and imagery, but minor variations may occur. We reserve the right to discontinue products at any time.


 

11) Promotions, Gift Cards & Store Credit

 


Promotions are subject to specific terms. We may modify or end promotions at any time. Gift cards and certain promotional items may be final sale and non-returnable.


 

12) User Content (Reviews, Photos, Comments)

 


By submitting reviews, photos, or other content, you grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, publish, and display such content in connection with our business. Do not submit unlawful, infringing, or misleading content.


 

13) Prohibited Uses

 


You agree not to misuse the site, including by: (a) violating laws; (b) infringing intellectual property; (c) attempting to disrupt or compromise security; (d) engaging in fraudulent or deceptive practices; or (e) scraping, mining, or harvesting data without permission.


 

14) Intellectual Property

 


All content on the site (text, graphics, logos, product images, design) is owned by or licensed to us and protected by applicable IP laws. You may not copy, distribute, or create derivative works without our prior written consent.


 

15) Third-Party Services & Links

 


The site may link to third-party websites or services (including Shopify apps and payment processors). We are not responsible for third-party content, policies, or practices. Use them at your own risk.


 

16) Disclaimer of Warranties

 


EXCEPT AS EXPRESSLY STATED OTHERWISE, THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.


 

17) Limitation of Liability

 


TO THE MAXIMUM EXTENT PERMITTED BY LAW, STELLA & GRACE ELEGANCE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE.


 

18) Indemnification

 


You agree to indemnify, defend, and hold harmless STELLA & GRACE ELEGANCE and our affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the site, your violation of these Terms, or your infringement of any third-party rights.


 

19) Governing Law; Arbitration & Class Action Waiver

 


These Terms and your use of the site are governed by the laws of the State of Delaware, USA, without regard to conflict of law rules.

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the site shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Delaware, in English.

Class Action Waiver. You agree to resolve disputes with us only on an individual basis and not as a plaintiff or class member in any purported class or representative action.

Injunctive Relief. Notwithstanding the foregoing, we may seek injunctive or equitable relief in a court of competent jurisdiction to protect our intellectual property or confidential information.


 

20) Severability & Waiver

 


If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision is not a waiver of such right or provision.


 

21) Termination

 


We may suspend or terminate access to the site at any time for any reason. Sections that by their nature should survive termination (e.g., IP, disclaimers, limitations of liability, arbitration) shall survive.


 

22) Entire Agreement

 


These Terms, together with policies referenced herein (including the Privacy Policy and Return Policy), constitute the entire agreement between you and STELLA & GRACE ELEGANCE regarding the site and services and supersede all prior agreements.


 

23) Contact

 


Questions about the Terms? We’re here to help.

📧 stellaandgraceelegance@gmail.com

🕘 Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)